Operations > Live Chat

Live chat to help you generate leads and improve the customer experience

GreenRope integrates with multiple Live Chat services, so you have all of your integrations in one place.

Why live chat?

The goal of GreenRope's live chat integration is to save you time while effectively collecting relevant information. When combined with our ticketing system, you will have a complete picture of your contacts' interaction with you.

What do we collect?

We will automatically store the chat conversation, name, email, and phone number (if provided) in the CRM. This ensures a complete integration with the rest of the information you collect in your CRM.

Contact research

Every GreenRope account now comes with automatic contact research on public-facing forms, providing you with instant data in your CRM about your contacts. This research includes social media information, photos, interests, and more. We are the only CRM software that automatically validates incoming email addresses and conducts this research as part of our complete solution for you. Research and validation is available for free with our signup/lead capture forms, tickets, and chat.

GreenRope integrates with Olark

GreenRope's integration with Olark allows you to install a live chat system on your website, which synchronizes directly with your CRM.

Benefits of using Olark:

• Improve the customer experience by offering an easy online way to connect with leads and customers
• Keep a record of all conversations
• Trigger automation and CRM workflows for people who can follow up with the conversation accordingly
• Incorporate chats into lead scoring and predictive analytics

You can see a visual representation of the number of chats that have been automatically linked to your CRM using GreenRope’s reporting tools. Simply click on the chart to pull up chat details for each contact.

GreenRope integrates with Juvo Leads

GreenRope integrates with Juvo Leads, a fully staffed online chat service that effectively turns your website visitors into new leads! Juvo Lead will initiate the chat with your website visitors and send them directly to your GreenRope dashboard. Their professional service allows you to save valuable resources, while turning website traffic into conversions!

Benefits of using Juvo Leads:

• hat software + 24/7 human live human chat service
• Save time & effort by having Juvo Leads send contacts directly to your CRM
• Increase lead flow & spend less time converting website visitors into leads
• 60% more qualified leads than what you’re currently converting
• Never miss a lead - Juvo Leads is always on!

Learn more about Juvo Leads and get started with a free trial!